Featured Articles & Contributions

A regular on the social media and enterprise 2.0 speaking circuit, Jamie has been interviewed and quoted by industry analysts, publications and authors worldwide.

	Evolving technology landscape has major implications for social media marketing MITX Guest Column May 2012
	60 Insights from Experienced Community Managers (eBook), October 2011 by Blaise Grimes-Viort
	How to use negative feedback to benefit your brand iMedia Connection Guest Column September 2011
	Is ‘Social Business’ The Right Choice Of Words? Information Week | The BrainYard Column August 2011
	Is Being Transparent With Customers Overrated? Information Week | The BrainYard Column July 2011
	5 Executive Blogging Questions, Answered Information Week | The BrainYard Column June 2011
	Everyone’s An Expert, No One’s An Expert Information Week | The BrainYard Column May 2011
	What Makes A Successful Community Manager? Information Week | The BrainYard Column May 2011
	Please Update Your Status at Work Technology Review published by MIT March 2011
	Social Media and Community General Adoption Techniques Jive Software Community Guest Column December 2010
	The New Social Learning September 2010 by Marcia Connor and Tony Bingham
	Interview with Jamie Pappas, Social Media Strategist & Evangelist, EMC Corporation CIOZone Interview November 2009
	The Jive Manifesto: The Social Business Software Imperative Jive Software Manifesto March 2009